Cancellation & Refund Policy

Last Updated: March 13, 2025

At Skincare Haven, we strive to ensure customer satisfaction. If you need to cancel your order, please review our cancellation and refund policy below.

1. Order Cancellation

  • Customers may cancel their order or requested services within 24 hours of placing the order.
  • Cancellation requests must be submitted via email to Support@skincarehaven.store or by contacting us at +971 56 693 0923.
  • Orders that have already been processed or shipped cannot be canceled.

2. Refund Policy

  • Approved cancellations will be refunded to the original payment method used at checkout.
  • Please allow up to 45 days for the refund transfer to be completed, depending on the bank processing time.
  • Shipping fees (if applicable) are non-refundable.

3. No Cancellation / No Refund Policy (If Applicable)

  • If a product or service is marked as “Non-Refundable” or “Final Sale,” no cancellations or refunds will be allowed.
  • This will be clearly stated before purchase to prevent disputes.

4. Contact Us for Cancellation Requests

For order cancellations or refund-related inquiries, please contact:

📧 Email: Support@skincarehaven.store
đź“ž Phone: +971 56 693 0923
🏢 Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE

By placing an order on https://skincarehaven.store/, you agree to the terms outlined in this Cancellation & Refund Policy.

This policy ensures Telr’s compliance and aligns with best e-commerce practices. Let me know if any modifications are needed! 🚀