Terms & Conditions

Last Updated: March 13, 2025

Welcome to Skincare Haven! These Terms & Conditions govern your use of our website https://skincarehaven.store/. By accessing and using our site, you agree to comply with these terms.

1. General Information

  • Alam Al-Tret LLC maintains https://skincarehaven.store/.
  • “United Arab Emirates is our country of domicile,” and all transactions, disputes, or claims are governed by UAE law.
  • We reserve the right to modify these terms at any time, and changes will be effective upon posting on the website.

2. Payment Terms

  • We accept Visa and MasterCard debit/credit cards in AED.
  • The price and currency displayed at checkout will match the transaction receipt and the amount charged.
  • We will not process payments from OFAC-sanctioned countries.

3. User Account Responsibilities

  • Users must be at least 18 years old to register and make purchases.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any unauthorized use of your account must be reported immediately.

4. Shipping & Delivery

  • We deliver within UAE (1-2 business days) and internationally (4-10 business days).
  • Delivery fees for UAE orders are AED 10, while international fees will be shown at checkout.
  • Customers must provide a complete and accurate address to avoid delays.

5. Payment Confirmation

  • Customers will receive a payment confirmation via email within 24 hours of completing a purchase.

6. Cancellation & Refund Policy

  • Orders can be canceled within 24 hours of placement.
  • Refunds will be processed back to the original payment method within 45 days.

For products/services with a No Refund Policy, customers will be informed before purchase.

7. Privacy Policy

  • We do not store, sell, share, or rent credit/debit card details.
  • We take necessary measures to protect customer data but cannot guarantee complete security.
  • Our website is not responsible for third-party privacy policies.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from website use.
  • Product descriptions and pricing are subject to change without prior notice.

9. Contact Information

Company Name: Alam Al-Tret LLC
Email: rekarinzika@gmail.com
Phone: +971 56 693 0923
Office Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE

If you have any questions, please contact us at Support@skincarehaven.store