Cancellation Policy

Thank you for shopping at Skincare Haven. We strive to provide you with the best experience possible. Please review our cancellation policy before making any purchase or booking.

1. Product Orders:

  • Cancellation Before Dispatch:
    If you wish to cancel your order, please contact us as soon as possible. Orders can only be cancelled before they have been dispatched. Once your order has been dispatched, we will no longer be able to cancel it.

  • How to Cancel:
    To cancel an order, please reach out to our customer service team via email with your order details.

2. Refunds:

Refunds will be processed according to our Refund Policy once the returned items are received and inspected. Please refer to the Refund Policy for more details.

3. Special Circumstances:

In certain situations, such as emergencies or unforeseen events, we may consider waiving cancellation fees at our discretion. If you find yourself in such a situation, please contact us directly to discuss the matter.

4. Contact Information:

For any cancellation requests or inquiries, please reach out to our customer service team at:

5. Policy Updates:

We reserve the right to modify or update this cancellation policy at any time without prior notice. Please review this policy periodically to stay informed of any changes.

By placing an order with Skincare Haven, you agree to abide by the terms of this cancellation policy. Should you have any questions or concerns, feel free to contact us.

Thank you for your understanding and cooperation!