Shipping Policy

At Skincare Haven, we are committed to providing you with a seamless and efficient shipping experience. Please read through this Shipping Policy to understand our shipping procedures and practices.

1. Shipping Timeframes

  • Domestic Orders:
    Orders within [Your Country] will be shipped within [number of days, e.g., 2 business days] of order confirmation. Estimated delivery time is approximately [number of days, e.g., 5-7 working days] from the date of shipment.

  • International Orders:
    Orders outside [Your Country] will be shipped within [number of days, e.g., 2 business days] of order confirmation. Estimated delivery time is approximately [number of days, e.g., 10-14 working days] from the date of shipment.

2. Shipping Methods

We use trusted shipping carriers to deliver your orders safely and efficiently. The shipping method will depend on the destination and size of the order. Currently, we use tracked mail with GPS tracking, and you will receive updates on your order’s progress.

Please note that due to the ongoing COVID-19 situation, we currently do not offer signed-for mail options.

3. Shipping Costs

Shipping costs are calculated based on the destination, weight, and size of your order. The applicable shipping fee will be displayed during the checkout process before you finalize your purchase.

4. Tracking and Notifications

Once your order is shipped, you will receive a confirmation email containing tracking information and a link to track your package’s progress.

You can also log in to your account on our website to view your order status and tracking information.

5. Address Accuracy

Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or non-delivery caused by inaccurate or incomplete address details.

6. Delays and Exceptions

While we aim to meet the estimated delivery timeframes, unexpected delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier disruptions. We appreciate your understanding in such cases.

7. International Shipping

For international orders, please be aware that customs duties, taxes, or import fees may apply upon delivery. These fees are the responsibility of the recipient and are not included in the purchase price or shipping fees.

8. Agreement Confirmation

By placing an order with us, you acknowledge that you have read, understood, and agreed to our shipping policy.

9. Contact Us

If you have any questions or need further assistance regarding our shipping policy, please contact us at:
Email: support@skincarehaven.store

Thank you for shopping with Skincare Haven!